98% ON-TIME DELIVERIES
THX’s outstanding hire experience ensures seamless communications, on-time deliveries, and efficient collections – helping keep your project delivery on track.OPEN ACCOUNT
Helping our customers thrive through delivering an unparalleled hire experience to M&E, HVAC, Fire Protection, SFS, and Drylining specialists since 2006.
When you choose us as your hire partner, you can expect a level of commitment and care that goes beyond the ordinary and sets us apart.
Late deliveries, slow collections, and poor communication can lead to delays and blockers on your site.
You shouldn’t have to put up with hire that leaves you underwhelmed. At THX we understand the importance of professional and reliable service.
THX’s outstanding hire experience ensures seamless communications, on-time deliveries, and efficient collections – helping keep your project delivery on track.
PROACTIVE FLEET RENEWAL
THX’s Proactive Fleet Renewal Programme and commitment to ongoing investment provides a young, reliable fleet, with an exceptional 98.9% hire fleet reliability rate.
This ensures an uninterrupted workflow, to help keep your projects on track.
THX is FORS Gold accredited. You can trust us to deliver a seamless, efficient, and safe tool hire experience.
Gold standard is the highest FORS accreditation and demonstrates our commitment to operational excellence, efficiency, heightened safety practices, and sustainability.
We believe all customers deserve complete transparency – from start to finish.
That’s why we keep you up-to-date and informed with real-time performance KPI’s at every step of your THX hire journey.
We only select tools and equipment from trusted brands that are known for their quality and durability.
We want our customers to be confident that the tooling they hire from us will perform as expected, avoiding the need for replacements mid-project.
Partnering with a hire company that has an exceptionally young fleet of dependable tools and equipment is not just a convenience but an advantage.
WE ARE A CARBON NEUTRAL BUSINESS
At THX we are dedicated to fostering a sustainable environment – safeguarding future generations and the world around us.
Working alongside carbon neutral companies like THX can help you meet your clients’ sustainability requirements.
In a day and age where customer service seems a thing of the past, you’ve provided us with this in abundance!
Your operatives are polite, on time helpful and professional. Every drop is complete.
Best hire company I’ve dealt with. On time delivery, equipment fully tested and ready for use, and friendly staff always happy to help and source what we need if they don’t actively stock it.
The online ordering process is very easy, the delivery and collection service is fantastic and anytime I need to email with a query, it is resolved very quickly, great team at THX.
Delivery operatives always call or message before arrival, and are courteous and professional in their dealings with site
The drivers are always polite and professional.
Quick response to every request. Confirmation of when delivery is taking place and confirmation of delivery once done. All in all a brilliant service.
Great customer service, all items arrived together when expected and were virtually brand new , great service head and shoulders above anybody else.
Fantastic service as always, whenever I need anything, ONE CALL SORTS IT ALL OUT.
The delivery was excellent and the machine in perfect condition. Excellent job.
Very helpful from ordering to delivery and collection, a first class service .
Just a short note to thank you for your fantastic service. We have been very pleased with your deliveries and drivers. Always polite helpful and wearing correct PPE. Makes my life very easy. I’d also like to thank you for your commitment to our drops, even when we order late in the day you always seem to get the items to site next day.
Source: Average May 2022 – May 2023.
We understand the importance of keeping promises. With a customer satisfaction Net Promoter Score (NPS) consistently above 85.0, our exceptional team and outstanding customer service delivers you a first-rate hire experience.
Ensuring our customers experience unparalleled service with commitment and care beyond the ordinary.
IT’S AS EASY AS 1,2,3
1. Get in touch today to talk through your requirements.
2. You’ll chat with a friendly member of our team who’ll discuss how we can make a difference to your hires. ‘
3. We’ll get you set up with your THX Account and you’ll be ready to place your first order.
WHERE YOU ARE MORE THAN JUST AN EMPLOYEE
Here at THX we have created a friendly and collaborative work culture. Even though our business is rapidly growing, we’ve worked hard to retain a family feel where people are treated as individuals.
• Competitive Benefits Package
• Excellent Training and Career Development Opportunities
• Rewards and Recognition
In addition to our competitive benefits package, we offer excellent training and development. At THX there is a genuine opportunity to progress in your career and make your mark.
Always ready to listen and learn from our customers
Challenging the status quo with innovation
Delivering a first-rate hire experience
Ready to help from 6am
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