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Hire Suspension & Christmas Opening 2024
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transforming tool and equipment hire for specialist contractors
Helping our customers thrive through delivering an unparalleled hire experience to M&E, HVAC, Fire Protection, SFS, and Drylining specialists since 2006.
When you choose us as your hire partner, you can expect a level of commitment and care that goes beyond the ordinary and sets us apart.
POPULAR HIRE CATEGORIES
HOW ARE WE DOING?
These are our LIVE, real-time customer experience KPIs.
We hold ourselves to the highest standards of service because our customers deserve nothing less than full transparency at every step of their hire journey. By sharing these live metrics, we aim to keep you fully informed and confident in the quality of our service.
- 1Live tracking percentage of deliveries that are on time and in full
- 2Average time window all inbound calls are answered within
- 3Percentage of fleet on hire with no reported breakdown
- 4Percentage of invoices currently in query
- 5Average number of days to collect off-hired equipment
why choose THX AS YOUR HIRE PARTNER?
LIKE YOU, WE UNDERSTAND THE IMPACT SERVICE HAS ON YOUR PROJECTS
Late deliveries, slow collections, and poor communication can lead to delays and blockers on your site.
You shouldn’t have to put up with hire that leaves you underwhelmed. At THX we understand the importance of professional and reliable service.
THX’s outstanding hire experience ensures seamless communications, on-time deliveries, and efficient collections – helping keep your project delivery on track.
98.9% HIRE FLEET RELIABILITY
PROACTIVE FLEET RENEWAL
THX’s Proactive Fleet Renewal Programme and commitment to ongoing investment provides a young, reliable fleet, with an exceptional 98.9% hire fleet reliability rate.
This ensures an uninterrupted workflow, to help keep your projects on track.
ALL YOUR ESSENTIAL HIRE INFORMATION AT YOUR FINGERTIPS
THX Live is your all-in-one hub for seamless hire management. It simplifies every step, from placing orders and managing hire contracts to handling invoices and issuing important product certificates and instructions. With personalised hire performance metrics also at your fingertips, managing your hires has never been easier!
QUALITY TOOLING FROM BRANDS YOU CAN TRUST
We only select tools and equipment from trusted brands that are known for their quality and durability.
WHAT ARE OUR CUSTOMER SAYING?
SUSTAINABLE HIRE FOR SPECIALIST CONTRACTORS
WE ARE A CARBON NEUTRAL BUSINESS
Our environmental initiatives encompass a range of efforts aimed at reducing our ecological footprint.
We look to incorporate sustainable practices across our operations and are committed to working towards a sustainable future for the generations to come.
FORS GOLD ACCREDITED
THX is FORS Gold accredited. You can trust us to deliver a seamless, efficient, and safe tool hire experience.
Gold standard is the highest FORS accreditation and demonstrates our commitment to operational excellence, efficiency, heightened safety practices, and sustainability.