THX Customer Delivery Operatives
Delivering a first-rate hire experience to our customers
no ordinary workplace. nO ORDINARY DELIVERY TEAM
Join our fast-growing transport team and be the face of THX.
You’ll be part of an incredible team that leads the way in providing a first-rate hire experience within the tool hire industry.
You can find out more about being a THX Customer Delivery Operative below.
25 Days Holiday & Bank Holidays
What makes THX Operatives stand out from the crowd?
At THX we are transforming the tool hire industry. Our customer delivery operatives provide exceptional, market leading customer service.
We provide next-day delivery of our hire items to the construction industry, delivering on-time 98% of the time, including across London.
If you have a positive and proactive attitude, there are plenty of rewards and excellent opportunities here at THX for you to develop your career.
explore all our excellent benefits
YOU WORK HARD AND DESERVE A GREAT PACKAGE
We think our people are our greatest asset and should be valued. In exchange for helping us do a great job and continue to grow our business, we offer a comprehensive benefits package.
- A competitive, market leading salary
- Recharge with 25 Days Holidays and Bank Holidays on top
- Looking after your future with a Company Pension
- Innovative Recognition and Rewards Incentives
- Genuine career and professional development opportunities
WHAT TAKES US BEYOND THE ORDINARY?
We have some special incentives that we think takes us beyond the ordinary…
- BREAKFAST AT GREGGS: Our operatives get a Greggs card to help with those early starts!
- PACKED FOOD & DRINK CUPBOARDS: Our kitchen is stocked with a variety of snacks if you’re in need of a quick pick-me-up. For a healthier option, just reach for our fully stocked fruit bowl.
- BIRTHDAY SPIN THE WHEEL: Birthdays are special so on your birthday you get to spin our THX Culture Wheel
- END OF YEAR GIFTS: Our company-wide End-of-Year Thank You Gifts are our way of saying ‘You’re Awesome’
- XPERT OF THE MONTH & YEAR: We recognise and reward those who go beyond the ordinary!
- IT’S A TEAM THING: Company-wide celebration. When special targets are surpassed, we think everyone deserves a special treat.
Weekends and Bank Holidays are yours
Brimming food and drink cupboards
We’re closed over christmas for R&R
Excellent Starting Salary
EXPLORE WHAT’S INVOLVED
Challenging? Yes. Rewarding? Absolutely.
Our Customer Delivery Operatives work independently but are thoroughly supported by their team leaders, account managers, and of course their colleagues.
We think it is important to be upfront about what to expect if you haven’t worked in this kind of role before. This role isn’t only about making calls and tapping screens. We deliver to construction sites and so you will repeatedly lift and move heavy items, safely, and carefully over a range of surfaces throughout your working day.
There will be London deliveries too so you will be dealing with London traffic, and a delivery schedule that is in line with the demanding time constraints that our customers expect from us.
We’ve got your back
IT’S A TEAM THING!
Yes, the job can be challenging, but we have a fantastic support team, and excellent processes in place to ensure your day is as efficient and productive as possible.
PRE-LOADED VANS: Vans are pre-loaded for deliveries by our dedicated warehouse operatives
NO PAPERWORK: Everything is pre-planned and all you need is on the phone – including W3W which we actively ask customers to use.
TEAMWORK: There is a genuine team environment and a real rapport amongst your driver colleagues and the wider THX teams
RELIABLE FLEET: You will be driving a van from our young, very well-maintained fleet
Anything I need to know before I apply?
We believe a Customer Delivery Operative role at THX offers great rewards and a good work-life balance.
EARLY STARTS: It is an early start but if you are a bit of an early bird then it will suit you down to the ground. And a Greggs Breakfast always helps!
IT’S PHYSICAL: Loading and offloading tools and equipment on-sites is physical work. But you’re out in the fresh air, and not tied to a desk.
WE CAN’T CONTROL TRAFFIC: Traffic can mean sometimes you may get back later than scheduled. However, you will get overtime.
GROW WITH US
Investing in our team
It is the people who make THX what it is today – our customers and our employees. We value and respect every member of THX and believe that the success of THX is the result of a whole team effort.
Developing skills is important and we actively encourage team members to undertake learning for career development. For example, recent driver training includes:
- HGV Training
- Forklift Training
- Leadership Mentoring
Our THX Academy contains hundreds of free training resources for you to continue your learning journey, wherever that may take you.
WHAT DO OUR DRIVERS SAY?
READY FOR YOUR NEXT CHAPTER?
We are looking for candidates with a positive, can-do attitude who understand the importance of providing our customers with a first-rate hire experience.
So, if you like what you seen, and feel you could be the right person for this role, then come and be part of a great team. Click on the button below for the full job description and to apply.
DO YOU HAVE ANY QUESTIONS YOU’D LIKE TO ASK US?
We have answered some of our most commonly asked careers questions on our FAQ page. Simply click the button below.