THX Stream is a seamless customer focused process that keeps you in the loop

THX Stream is our seamless customer focused process, designed to keep you entirely in the loop throughout your hire process. It includes text messages and emails throughout your order, ongoing punctual status updates, and structured delivery and pickup schedules. What’s even more exceptional is that THX Stream is completely free and part of our excellent customer service offering.

  • Complete transparency from start to finish with on going text updates throughout your order
  • Keep to your production schedule on site with confirmed delivery & pickup times fed back to you when you need them
  • The reliability of a professional equipment provider means you can get on with the important jobs
  • Dedicated account managers who know you and your needs

with IT’S AS EASY AS 1,2,3,4

1

Place your order as normal via phone or online

Log in to your THX account, or set one up if you don’t already have one, and browse our range online. Add items to your basket as normal and then THX Stream will take care of the rest.


2

Next we will send you your delivery details and tracking number!

We will text you to confirm all the delivery details. These include date of delivery, estimated time of arrival and a tracking number that enables you to keep track of your hires at every stage.


3

TRACK THE EXACT STATUS OF YOUR ORDER

You can view all of the details relating to your order anywhere at any time. We keep your delivery date, time slot, order number, delivery address and the driver’s details all in one easily accessible location.


4

WE WILL SEND YOU A delivery confirmation of arrival or pick up

We will confirm when your order has been delivered and then when it’s time to return the items we will contact you with your scheduled collection time and again when it has been collected successfully. The app will also attach images of your delivery, collection and the signature.



open an account with us today

Get started with THX Stream, call us today on 0808 178 8810 or click the button below to open an account.