Executive Assistant to the Sales Team

Full Time – THX Cambridge

At THX, we are committed to transforming tool hire expectations within the UK construction industry by providing a hire experience that goes beyond the ordinary for specialist contractors. Helping our customers thrive through delivering an unparalleled hire experience to Mechanical, Electrical, Drylining, HVAC & SFS Specialists since 2006.

We are a dynamic, fast-growing company and have an exciting opportunity for someone looking to embark on their next chapter.

Join us and become part of a team that’s passionate about delivering unparalleled customer service and creating meaningful customer relationships.

what are we looking for

The Executive Assistant (EA) will provide critical administrative and operational support to our external sales team. This role ensures seamless execution of sales activities by managing meeting preparation, coordinating activity and follow-ups, maintaining accurate data, and generating key performance reports. Acting as a central point of support, the EA enables the team to focus on client engagement and revenue growth by ensuring all processes run thoroughly and efficiently.

WHAT WILL YOU BE DOING?

Meeting Preparation and Support

• Book meetings with key decision makers and influences, from site contacts to the C-suite.
• Prepare polished presentation decks, proposals, and client materials.
• Research key customer information, including identifying possible gaps in the customer utilisation and any issues with regards to profitability.
• Support the external sales team with meeting scheduling and logistics to ensure their time is fully and efficiently utilised.
• Assist with pricing preparation and quotes, ensuring accuracy and consistency.

Follow-Ups and CRM

• Coordinate follow-up actions from client meetings and ensure timely completion.
• Maintain accurate records of client interactions, outcomes and sales activities/next steps in CRM systems.
• Draft and manage follow-up communications.
• Keep CRM clean and accurate across contacts, deals, and activity; making sure all calls, meetings, and notes are up to date and relevant.
• Support with commercial quoting, applying sound reasoning (with guidance).
• Keep sales templates, decks, and pricing tools up to date. Help coordinate events, client hospitality, and team initiatives.

Reporting / Process Improvements

• Produce quick daily or weekly sales reports and dashboards to provide insights and summaries of activities to support decision-making.
• Download and present key metrics for the Sales Manager, covering number and/or quality of appointments, number of follow ups arranged and any other relevant information that may support continuous improvement within the team.
• Identify inefficiencies in current workflows and propose practical solutions.
• Implement streamlined processes to reduce administrative burden and improve accuracy and quality of data.
• Collaborate with internal teams to enhance systems and tools supporting sales operations.

WHAT WE WOULD LIKE TO SEE:

Essential experience, skills & attributes for the role:

• Excellent organisation and time management skills with the ability to multitask and prioritise effectively.
• Excellent attention to detail and accuracy in data handling.
• Commercially aware and comfortable with pricing discussions.
• Previous experience and confidence using CRM tools (HubSpot, Salesforce etc)
• Proactive problem-solving and process improvement mindset.
• Strong communication skills, both written and verbal, with a confident and professional manner.
• Friendly and supportive with the ability to engage effectively with stakeholders.
• Proactive, curious with a willingness to learn, thriving in a fast-moving team.

Desireable experience, skills & attributes for the role:

• Previous experience in sales operations, coordination or support.
• Understanding of sales processes within a B2B environment.
• Experience in process improvement or workflow optimisation.

what will you get in return?

THX is No Ordinary workplace! In exchange for helping us do a great job and continue to grow our business, we offer a comprehensive rewards package and genuine career development opportunities.

Benefits include:

• Recharge with 25 Days Holiday (with Bank Holidays on top).
• Looking after your future with a company pension.
• Special recognition and rewards incentives.
• NO MORE PACKED LUNCHES: Enjoy access to our fully stocked kitchens, filled with snacks and treats to keep you fuelled throughout the day.

And that’s not all…

NO ORDINARY WORKPLACE

On top of our great rewards package, we’ve cultivated a friendly, energetic, and collaborative workplace, where ‘Team’ really does mean team.

Take a moment to explore our THX CAREERS and THX CULTURE pages. You’ll find more details about all of our great benefits, meet some team members, and get a glimpse into what life is like at THX.

sounds great. how do i apply?

If you like what you see and feel like you could be the right person for this role, please apply by completing the Application Form at the bottom of this page.

Alternatively, you can send your CV with a cover letter to our HR Department, careers@thxuk.com

Whilst we value qualifications and experience, don’t let a few unchecked boxes discourage you. If the role aligns with your skills and aspirations, we welcome your application.

And, if this role isn’t right but you feel you have something to bring to the table, please send your CV and a cover letter for general consideration.

Job Type: Full-Time. Permanent.