Credit Controller

Full Time, Great Barford, Bedfordshire.

Working Hours: Monday to Friday – 8:30am to 5pm

At THX we are committed to transforming tool hire expectations within the UK construction industry by providing a hire experience that goes beyond the ordinary. We are a dynamic, fast-growing company and have an exciting opportunity for someone looking to embark on their next chapter.

Join us and become part of a team that’s passionate about delivering unparalleled customer service and creating meaningful customer relationships!

WHAT ARE WE LOOKING FOR?

Are you passionate about delivering exceptional customer service and building meaningful relationships? As a key member of our team, you will be assisting in the liquidity of THX by proactively communicating with customers and ensuring prompt payment of sales invoices.

In addition, you’ll contribute to the growth of THX by managing effective risk management of credit provided.

You’ll work collaboratively with colleagues in other departments to ensure that THX consistently exceeds customer expectations and delivers a seamless experience.

WHAT WILL YOU BE DOING?

Your responsibilities and duties will be to:

• Processing of sales invoices throughout the month.
• Issuing monthly statements to all customers.
• Identify customers with invoices that have become overdue.
• Contact customers by phone and email to identify any issues with the accounts and seek to resolve them, including liaison with colleagues at THX.
• Accurately record information and outcomes gathered from customer and colleague contact and communication.
• Encourage payment of overdue invoices and identify when payments will be made.
• Follow up to ensure payment has been made as agreed and make further contact if necessary.
• Assist in negotiating payment plans and starting legal proceedings, if required.
• Updating customer records with credit reports and credit limits on a regular basis.
• Post and allocate customer receipts on the system.
• Manage the legal cases by liaising with insurers and solicitors.
• Build constructive relationships with THX Customers.

what we would like to see:

• Previous experience in a Credit Control role.
• Strong attention to detail and excellent organisational skills.
• Good knowledge of Microsoft Excel and Accounting Systems (Sage 50).
• Ability to work independently and as part of a team.
• Strong communication skills, both written and verbal.
• A proactive and flexible approach to work.

WHAT WILL YOU GET IN RETURN?

THX is no ordinary workplace! In exchange for helping us do a great job and continue to grow our business, we offer a comprehensive rewards package and genuine career development opportunities.

Benefits include:

• Recharge with 25 Days Holiday (with Bank Holidays on top).
• Looking after your future with a Company Pension.
• Special recognition and rewards incentives.
• NO MORE PACKED LUNCHES: Enjoy access to our fully stocked kitchens, filled with snacks and treats to keep you fuelled throughout the day.

no ordinary workplace

On top of our great rewards package, we’ve cultivated a friendly, energetic, and collaborative workplace, where ‘Team’ really does mean team.

Take a moment to explore THX CAREERS and THX CULTURE. You’ll find out more details about all our great benefits, meet some team members, and get a glimpse into what life is like at THX.

SOUNDS GREAT, HOW DO I APPLY?

If you like what you see and feel you could be the right person for this role, please apply by completing the Application Form at the bottom of this page.

Alternatively, you can send your CV with a cover letter to Joanna Julian, Financial Controller, jj@thxuk.com

Whilst we value qualifications and experience, don’t let a few unchecked boxes discourage you. If the role aligns with your skills and aspirations, we welcome your application.

NO AGENCIES PLEASE.