Ordering

Call us free on 01234 871320 or email us today at [email protected].

We can take orders up to 18:00 and will do everything we can to despatch for delivery next day, however there may be occasions when this may not be possible.

Yes – we only deal with customers that have a trade account and either have their own hire insurance or take out our hire insurance. To request a trade account click here

Prices are exclusive of VAT.

Payment

Hire rates are charged as per the published prices on thxuk.com as quoted either by email or verbally. Each day succeeding the first 7 days is charged at one-fifth of the weekly rate. All prices are in pounds sterling and exclude VAT.

We accept all major debit and credit cards except for American Express.

Our standard payment terms are 30 days, unless agreed otherwise in writing when setting up a credit account.

Delivery

Yes you can request a specific delivery time. We will also guarantee a 2 hour delivery or collection window unlike other hire companies, and if there are any changes to this we will get in contact to notify you straight away.

We cover from London to Leeds and Birmingham to Bury St. Edmunds. See map for more detail.

View Map

Yes we carry out multiple drop deliveries and collections every day.

Sameday, next day or pre-booked deliveries are available. Rates are established by postcode area.

Your account

To open a Credit Account is straight-forward. Statements are issued monthly and credit terms are strictly 30 day contracts only.

THX Platinum has been tailor made to give you more, with such a huge range of exclusive benefits brought to you to make your hire experience go that extra mile. Sit back and enjoy key benefits today! Find out more on our THX Account page.

Yes, please call 01234 871320 and speak to one of the business development team members.

You can call your account manager on 01234 871320 or email [email protected] with the updated details. Alternatively you can log into your THX Live hire hub and make these changes yourself.

Hire information

The XT symbol indicates the item is part of our extended range available through our Nationwide Hire Network. As a result, our normal delivery times could be extended. We will, however, keep you informed of the date and time your hire order will arrive with you.

An off-hire is created by us as soon as you instruct us to off-hire equipment. We can arrange collection at this time and give an off-hire reference for your records. The hirer is responsible for ensuring the tools and equipment are kept safe until they are collected.

The hirer is responsible for the safekeeping and correct use of tools and equipment hired. Losses and damages are charged at full replacement or repair value.

Using our website

Yes you can place an order by clicking on the order now tab.

Our website is a responsive site so can be viewed on your mobile device.

Your special net prices are available online once you have logged into the online hire portal. If you havent got a login then please contact your account manager who will get this set up for you.

Please register your interest in receiving emailed special offers with your account manager and you will automatically receive them.